Webinar Recording: Understanding Problem Solving, Innovation & Creativity


When presented with a particularly thorny challenge at work, “think outside the box” is a common piece of advice. But figuring out how to do that can be nearly as tough as figuring out the answer you’re seeking in the first place.

Many problems routinely encountered can be successfully solved by applying solutions that worked on previous occasions. For instance, we all have likely used the "turn it off, turn it back on again" approach to computer or Internet issues. However, we also encounter completely novel problems that require new solutions.

During this webinar, we discuss creative problem-solving and outline some methods that may help you develop better solutions.

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