WEBINAR RECORDING: EMOTIONAL INTELLIGENCE FOR SALES PROFESSIONALS

Emotional intelligence is not the opposite of intelligence or is it the triumph of heart over the head – – it is the unique intersection of both. Since the 1960s, emotional intelligence has been recognized as a critical component

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BETTER ONE-ON-ONE MEETINGS

One of the greatest tools at the disposal of any leader is one-on-one meetings with their team. Used well, it can help drive top performance, boost morale, and fix problems when they’re small.

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STRATEGIES FOR A SMOOTH RETURN TO THE OFFICE

After more than a year of remote work brought on by the COVID-19 pandemic, many employers are starting to reopen their offices, and people have mixed feelings. Some relish the idea of collaborating with colleagues in person

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EFFECTIVE FEEDBACK FOR IMPROVING PERFORMANCE

Feedback is a means of improvement. It helps individuals shape their actions to better meet the needs of an organization and leader. Feedback is just one of the required tasks of a leader and is meant to encourage their team to meet goals

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HELPING PEOPLE TO MOTIVATE THEMSELVES

A major function of leaders is to support the motivation of other individuals and groups. While there is a debate about whether anyone can motivate another person, there are approaches to engaging the motivation of people

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THE HUMAN SIDE OF SALES

In this webinar, we examine the psychological aspects of persuasion. In our new economy, everyone is in sales. Even if you do not have the word “sales” in your job title, you will still need to know

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DEVELOPING RESILIENCE

Considering our dramatically changing circumstances, stress is a growing problem. Consistently high levels of stress are linked to increased accidents, absenteeism, turnover, lower quality of work, and ultimately revenue loss.

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DRIVING POWERFUL POSITIVE CHANGE

For most people, change is difficult and stressful. We have all had to face that head-on throughout the majority of this last year. From our perspective, change is not only the process of engaging

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BUILDING AN AWESOME WORKPLACE CULTURE

Culture is the heartbeat of any organization. And while it used to be that companies could get by without that heartbeat, more and more are failing, and for good reason, because culture matters more today than ever before.

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BECOMING CONFLICT COMPETENT

Conflict is inevitable and can lead to either positive or negative results depending on how it is handled. To overcome reluctance to address conflict, we all need to recognize the tremendous value of managing conflict effectively.

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WEBINAR RECORDING – WHY TEAMS FAIL

We use the word team so often that it has almost become a “garbage can” word. Because we use the word so frequently, we think we know how to work effectively with teams. Unfortunately we do not.

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TRANSITIONING FROM PEER TO LEADER

Congratulations, you’ve been promoted! As exciting as this time may be, many first-time leaders fail to consider that they are now directly responsible for people who may have been at their same level.

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LEADING “TOXIC” & OTHER EMPLOYEES WHO HAVE “ATTITUDE” ISSUES

One common strategy is to address the toxic employee’s attitude. While a toxic employee’s attitude certainly affects his/her behavior, we usually find that trying to change any employee’s attitude is next to impossible.

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THE EMPLOYEE ENGAGEMENT EQUATION

If you haven’t noticed, employee engagement is getting a lot of attention. We have all probably read the often cited statistic that only 33% of U.S. employees are engaged at work. However, employee engagement is much more than the annual survey and resulting statistics.

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WEBINAR RECORDING: THE RAMPS OF MOTIVATION

As we start 2021, many of us talk about engaging or re-engaging our motivation. Often times, these discussions turn to the relative values of extrinsic rewards vs intrinsic motivation. It often seems like a conversation about good and evil.

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WEBINAR RECORDING: MAKING PERSONAL DEVELOPMENT A PRIORITY

As we have all discovered in 2020, we are almost guaranteed to face a variety of circumstances, changing environments, and new roles that require us to adapt. Engaging our personal development helps us to handle the pressures

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WEBINAR RECORDING: RESET 2021: PROACTIVE TEAM DEVELOPMENT

2020 has challenged everyone. There is no guide on how to handle this situation. The future is going to be another challenge as well. However, as a leader, you have the chance to step up and prepare your team for 2021.

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WEBINAR RECORDING: HAVING HARD CONVERSATIONS

Learning how to have difficult conversations is one of the most important skills we can learn. Yet, these conversations can be challenging to navigate. Addressing hard issues takes know-how and understanding.

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WEBINAR RECORDING: WORKING WITH AND LEADING DIFFICULT PEOPLE

“Why are these people being so difficult?” “These people are so irresponsible!” “I don’t ever want to work with this person again!” We’ve all had to deal with them. Perhaps you still are dealing with them.

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WEBINAR RECORDING: THE DISCIPLINE OF SELF-MANAGEMENT

How many times have you vowed to improve your self-discipline, only to find yourself failing only a few weeks later?

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WEBINAR RECORDING: LEADING ACROSS THE GENERATIONS IN A COVID-19 ENVIRONMENT

For the first time in history, there are five distinct generations in the workforce: Traditionalists, Baby Boomers, Gen Xers, Millennials, and now, Gen Z. They all have their perspectives, styles, and expectations.

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WEBINAR RECORDING: EFFECTIVE INTERVIEWING – IMPROVING THE SELECTION PROCESS

As we have already seen, Covid-19 is fundamentally altering what work is performed and how we perform it. With this in mind, now is the time to think about improving your selection process. That begins with the interview.

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WEBINAR RECORDING – UNPACKING INTELLIGENCE – IQ & EQ

What’s more important in determining life success—book smarts or street smarts? This question gets at the heart of an important debate contrasting the relative importance of cognitive intelligence (IQ) and emotional intelligence (EQ).

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WEBINAR RECORDING: MAINTAINING MOTIVATION

Many of us find ourselves in the occasional motivational slump. Sometimes it’s like a cycle where we are really motivated for some time and then we lose our motivation and have to build it back up again.

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WEBINAR RECORDING: HIRING EFFECTIVE REMOTE EMPLOYEES FOR SUCCESS

Although working remotely may seem like a dream come true for many individuals as the COVID-19 crisis swept through the working world, it turns out that not everyone is cut out for it.

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WEBINAR RECORDING: WHAT’S GOING ON IN HIRING?

Imagine that you’re interviewing a new applicant for a job, and she seems like a superstar. She says all the right things, and her resume is perfect for the job —your gut tells you to hire her immediately.

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WEBINAR RECORDING: EMOTIONAL INTELLIGENCE – CRITICAL THINKING CONNECTION

People tend not to think of emotional intelligence when considering the different ways a person may be “smart.” In fact, experts traditionally thought that high-level cognition is purely rational

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WEBINAR RECORDING: UNDERSTANDING PROBLEM SOLVING, INNOVATION & CREATIVITY

When presented with a particularly thorny challenge at work, “think outside the box” is a common piece of advice. But figuring out how to do that can be nearly as tough as figuring out the answer you’re seeking in the first place.

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WEBINAR RECORDING: MOTIVATION– WHAT DRIVES WORK PERFORMANCE?

All motivation comes from within, whether it is triggered by rewards or comes from intrinsically motivating activities. Realizing this makes the topic of motivation quite daunting for many leaders.

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WEBINAR RECORDING: UNPACKING LEADERSHIP

We talk about leaders and leadership almost daily. Everyone seems to know what leadership is, but few can actually put it into words. There is a big difference between leadership and being a leader.

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WRIGHTONE RECOMMENDED SUMMER READING 2020

For the past few years, we have compiled and shared a list of books we feel have the potential to make a real difference in how you think and act.

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WEBINAR RECORDING: UNDERSTANDING INTERPERSONAL STYLE

Interpersonal style can be defined as how we interact with other people.
Our personalities, the environment we live and work in, and the styles of those we interact with may impact our social behavior.

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WEBINAR RECORDING: UNPACKING RESOURCEFULNESS IN THE WORKPLACE

To be successful, people must embody a wide range of characteristics: emotional stamina, self- discipline, a willingness to learn, etc. However, there is perhaps nothing quite as useful as resourcefulness

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WEBINAR RECORDING: ACHIEVING YOUR LEADERSHIP POTENTIAL: START WITH YOU

Leaders who do not actively pursue development opportunities minimize their growth and unintentionally limit their potential. Your ability to lead others is only as good as your ability to be the leader of you.

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WEBINAR RECORDING: RESILIENCE AND MOVING TOWARD BEING ANTIFRAGILE

Anyone working in the uncertainty of COVID 19 and all the associated changes knows that higher levels of stress are inevitably part of the job. From banning social gatherings over 10 people, the stock market plunging

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WEBINAR RECORDING: MAKING BETTER DECISIONS UNDER STRESS & UNCERTAINTY

Analysis paralysis is the poison that leaders feed themselves. We may repeatedly go back and forth with our inquiries while trying to make perfect decisions.

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WEBINAR RECORDING: MANAGING AND RESOLVING CONFLICTS ON REMOTE TEAMS

People may not be comfortable with it, but conflict can be inevitable at times. It happens in both personal and work lives and is, in reality, a part of life. Moreover, conflict isn’t all bad.

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