February 20, 2023
Look into any successful company, and you will find leaders who adopt a growth mindset.
A growth mindset is critical for leaders because it helps them continuously learn, adapt, and improve. A growth mindset is the belief that intelligence, skills, and abilities can be developed through effort, practice, and learning.
In this webinar, we explore the concept of growth mindsets and review methods and approaches that help leaders at all levels develop a growth mindset.
August 2, 2022
When faced with difficult people, most of us either use confrontation or avoid dealing with them. Neither is an effective solution and, as a leader, neither is really an option.
In this webinar, we go beyond coping advice, providing concrete strategies for working with and leading difficult people.
December 17, 2021
A record-high 4.4 million people, or 3% of workers, quit their job in September 2021. “The Great Resignation” is real, and it can be seen across virtually all industries. And there’s reason to believe quitting will continue well into 2022.
In this webinar, we explore some reasons people are quitting in record numbers. We then discuss some actions leaders can take to impact this situation.
November 16, 2021
A research report by Deloitte highlights the benefits of developing the coaching capabilities of leaders. The report states, “Organizations in which leaders ‘very frequently’ coach had 21% higher business results. Further, organizations with ‘excellent’ cultural support for coaching had 13% stronger business results and 39% stronger employee results.”
November 12, 2021
It is what most leaders dread. You have an associate who is not performing well. You may know that losing this job will cause your associate some hardship. You may even like your associate. However, in fairness to the rest of the team and your company, you cannot keep this person on unless things change.
October 20, 2021
Every leader has their own personality and leadership style. Whether you are a methodical, hands-off leader, or a high-energy, hands-on leader, your team expects you to guide them towards the organization’s goals every day. To do this, you need them to trust and follow you—and this is more likely to happen when you keep your cool.
September 9, 2021
Emotional intelligence is not the opposite of intelligence or is it the triumph of heart over the head – – it is the unique intersection of both. Since the 1960s, emotional intelligence has been recognized as a critical component
August 16, 2021
One of the greatest tools at the disposal of any leader is one-on-one meetings with their team. Used well, it can help drive top performance, boost morale, and fix problems when they’re small.
August 1, 2021
After more than a year of remote work brought on by the COVID-19 pandemic, many employers are starting to reopen their offices, and people have mixed feelings. Some relish the idea of collaborating with colleagues in person
July 19, 2021
Feedback is a means of improvement. It helps individuals shape their actions to better meet the needs of an organization and leader. Feedback is just one of the required tasks of a leader and is meant to encourage their team to meet goals
June 25, 2021
A major function of leaders is to support the motivation of other individuals and groups. While there is a debate about whether anyone can motivate another person, there are approaches to engaging the motivation of people
June 14, 2021
In this webinar, we examine the psychological aspects of persuasion. In our new economy, everyone is in sales. Even if you do not have the word “sales” in your job title, you will still need to know
May 21, 2021
Considering our dramatically changing circumstances, stress is a growing problem. Consistently high levels of stress are linked to increased accidents, absenteeism, turnover, lower quality of work, and ultimately revenue loss.
May 7, 2021
For most people, change is difficult and stressful. We have all had to face that head-on throughout the majority of this last year. From our perspective, change is not only the process of engaging
April 23, 2021
Culture is the heartbeat of any organization. And while it used to be that companies could get by without that heartbeat, more and more are failing, and for good reason, because culture matters more today than ever before.
March 26, 2021
Conflict is inevitable and can lead to either positive or negative results depending on how it is handled. To overcome reluctance to address conflict, we all need to recognize the tremendous value of managing conflict effectively.
March 12, 2021
We use the word team so often that it has almost become a “garbage can” word. Because we use the word so frequently, we think we know how to work effectively with teams. Unfortunately we do not.
March 2, 2021
Congratulations, you’ve been promoted! As exciting as this time may be, many first-time leaders fail to consider that they are now directly responsible for people who may have been at their same level.
March 2, 2021
One common strategy is to address the toxic employee’s attitude. While a toxic employee’s attitude certainly affects his/her behavior, we usually find that trying to change any employee’s attitude is next to impossible.
February 2, 2021
If you haven’t noticed, employee engagement is getting a lot of attention. We have all probably read the often cited statistic that only 33% of U.S. employees are engaged at work. However, employee engagement is much more than the annual survey and resulting statistics.
January 17, 2021
As we start 2021, many of us talk about engaging or re-engaging our motivation. Often times, these discussions turn to the relative values of extrinsic rewards vs intrinsic motivation. It often seems like a conversation about good and evil.
December 17, 2020
As we have all discovered in 2020, we are almost guaranteed to face a variety of circumstances, changing environments, and new roles that require us to adapt. Engaging our personal development helps us to handle the pressures
December 2, 2020
2020 has challenged everyone. There is no guide on how to handle this situation. The future is going to be another challenge as well. However, as a leader, you have the chance to step up and prepare your team for 2021.
November 18, 2020
Learning how to have difficult conversations is one of the most important skills we can learn. Yet, these conversations can be challenging to navigate. Addressing hard issues takes know-how and understanding.
November 4, 2020
“Why are these people being so difficult?” “These people are so irresponsible!” “I don’t ever want to work with this person again!” We’ve all had to deal with them. Perhaps you still are dealing with them.
October 21, 2020
How many times have you vowed to improve your self-discipline, only to find yourself failing only a few weeks later?
October 7, 2020
For the first time in history, there are five distinct generations in the workforce: Traditionalists, Baby Boomers, Gen Xers, Millennials, and now, Gen Z. They all have their perspectives, styles, and expectations.
September 9, 2020
As we have already seen, Covid-19 is fundamentally altering what work is performed and how we perform it. With this in mind, now is the time to think about improving your selection process. That begins with the interview.
August 27, 2020
What’s more important in determining life success—book smarts or street smarts? This question gets at the heart of an important debate contrasting the relative importance of cognitive intelligence (IQ) and emotional intelligence (EQ).
July 29, 2020
Many of us find ourselves in the occasional motivational slump. Sometimes it’s like a cycle where we are really motivated for some time and then we lose our motivation and have to build it back up again.
July 22, 2020
Although working remotely may seem like a dream come true for many individuals as the COVID-19 crisis swept through the working world, it turns out that not everyone is cut out for it.
July 14, 2020
Imagine that you’re interviewing a new applicant for a job, and she seems like a superstar. She says all the right things, and her resume is perfect for the job —your gut tells you to hire her immediately.
July 2, 2020
People tend not to think of emotional intelligence when considering the different ways a person may be “smart.” In fact, experts traditionally thought that high-level cognition is purely rational
June 25, 2020
When presented with a particularly thorny challenge at work, “think outside the box” is a common piece of advice. But figuring out how to do that can be nearly as tough as figuring out the answer you’re seeking in the first place.
June 17, 2020
All motivation comes from within, whether it is triggered by rewards or comes from intrinsically motivating activities. Realizing this makes the topic of motivation quite daunting for many leaders.
June 10, 2020
We talk about leaders and leadership almost daily. Everyone seems to know what leadership is, but few can actually put it into words. There is a big difference between leadership and being a leader.
June 5, 2020
For the past few years, we have compiled and shared a list of books we feel have the potential to make a real difference in how you think and act.
June 3, 2020
Interpersonal style can be defined as how we interact with other people.
Our personalities, the environment we live and work in, and the styles of those we interact with may impact our social behavior.
May 29, 2020
To be successful, people must embody a wide range of characteristics: emotional stamina, self- discipline, a willingness to learn, etc. However, there is perhaps nothing quite as useful as resourcefulness
May 20, 2020
Leaders who do not actively pursue development opportunities minimize their growth and unintentionally limit their potential. Your ability to lead others is only as good as your ability to be the leader of you.
May 12, 2020
Anyone working in the uncertainty of COVID 19 and all the associated changes knows that higher levels of stress are inevitably part of the job. From banning social gatherings over 10 people, the stock market plunging
May 6, 2020
Analysis paralysis is the poison that leaders feed themselves. We may repeatedly go back and forth with our inquiries while trying to make perfect decisions.
March 17, 2019
People may not be comfortable with it, but conflict can be inevitable at times. It happens in both personal and work lives and is, in reality, a part of life. Moreover, conflict isn’t all bad.